The terms governing access to and use of the AlenAutos platform and all associated services.
These Terms and Conditions govern all interactions with the AlenAutos website located at alenautos.com, including the submission of information, use of coverage matching tools, account creation, and communication through available channels.
Use of the platform constitutes full acceptance of these terms. AlenAutos reserves the right to update these terms at any time, with changes taking effect upon publication. Continued use of the platform following changes indicates acceptance of the revised terms.
The AlenAutos platform is intended for individuals who are at least 18 years of age and are legal residents of the United States. Use of the platform by minors is not permitted.
The platform is provided for informational and coverage matching purposes only. It is not a licensed insurance broker, agent, or carrier, and submitting information does not create a binding insurance contract or guarantee coverage eligibility.
Creating an account requires the submission of accurate and current information. Account holders are responsible for maintaining the confidentiality of login credentials and for all activity that occurs under their account.
AlenAutos reserves the right to suspend or terminate accounts that contain inaccurate information, violate these terms, or are found to be used in a manner inconsistent with the platform's intended purpose.
Coverage matching results are based entirely on the information submitted by the user. AlenAutos does not independently verify the accuracy of submitted details. Providing false or misleading information may result in inaccurate coverage matching and could affect insurance eligibility.
Individuals who submit incomplete, outdated, or inaccurate information assume responsibility for any consequences that arise from coverage decisions based on that information.
The platform may be used to explore coverage options, submit inquiries, and manage account information in connection with personal auto insurance needs. The following activities are not permitted:
All content on the AlenAutos platform, including text, imagery, layout, design elements, and branding, is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or modification of platform content is prohibited.
Access to the platform does not transfer any ownership rights in platform content to the user. Content may only be used as permitted by these terms or with prior written authorization.
The AlenAutos platform may connect users with third-party insurance carriers, partners, or service providers. These entities operate independently and are governed by their own terms and policies.
AlenAutos is not responsible for the actions, offerings, pricing, or data practices of third-party partners. Any insurance coverage obtained through third parties is subject to those providers' separate agreements.
The AlenAutos platform is provided on an "as is" basis. While reasonable efforts are made to maintain accuracy, completeness, and availability, no warranty is made regarding the fitness of the platform for any particular purpose.
AlenAutos shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform, reliance on coverage matching results, or interactions with third-party partners. Coverage decisions remain the sole responsibility of the individual user.
By creating an account or submitting information through the platform, individuals consent to receive service-related communications via email and SMS. This includes account confirmations, activity updates, and coverage-related notifications.
Individuals who have provided marketing consent may additionally receive promotional messages about coverage options. Marketing consent may be withdrawn at any time by following the unsubscribe instructions included in messages or by contacting support directly.
These Terms and Conditions are governed by the laws of the State of New Jersey, without regard to conflict of law provisions. Any disputes arising from these terms or use of the platform shall be subject to the jurisdiction of courts located within New Jersey.
Questions or concerns related to these terms may be submitted to:
